Terms and Conditions

Effective Date: November 2025

These Terms and Conditions (“Terms”) govern your use of MITIWAALA’s services, website, and participation in pottery workshops. By using our services, you agree to these Terms.

1. About Us

MITIWAALA is a pottery and art experience business located at E-12, Ayushi Aagan, Jodhpur, Rajasthan, India. We organize creative workshops and sell handcrafted products through our official website https://www.mitiwaala.com.

2. Booking & Payments

• All workshop bookings are subject to availability and confirmed only after payment.
• Payments are securely processed via authorized payment gateways.
• In case of cancellation, please refer to our refund policy communicated during booking.

3. Conduct & Participation

• Participants must follow safety and hygiene instructions provided during workshops.
• We reserve the right to deny participation for misconduct or unsafe behavior.

4. Intellectual Property

All content, including logos, text, designs, and workshop materials, are the intellectual property of MITIWAALA. Unauthorized use or reproduction is prohibited.

5. Promotions & Communication

By providing your contact details, you consent to receive promotional messages, offers, and workshop updates via WhatsApp, SMS, or email. You can unsubscribe anytime by replying STOP or emailing us at heritage@mitiwaala.com.

6. Limitation of Liability

MITIWAALA is not responsible for any injury, loss, or damage arising from participation in workshops or use of our services, except as required by law.

7. Changes to Terms

We may modify these Terms at any time. Updated versions will be posted on our website with a revised effective date.

8. Contact Us

For any questions about these Terms, please contact us at:
mitiwaala@gmail.com or heritage@mitiwaala.com